Privacy Policy

PlayWell respects your privacy. This Privacy Policy explains how PlayWell collects, uses, stores, and protects information submitted through our website, forms, emails, and related communications.

1. Who We Are

PlayWell provides game-day readiness support for community sports events, including RESPOND Pack rentals, staffed wellness stations, hydration and cooling resources, basic first-aid support within defined role and service boundaries, event readiness support, documentation, notification, escalation, and sponsor-supported community sports activations.

PlayWell is a brand operated by Roundtable Consulting LLC.

Website: playwellhealth.com
Email: partnerships@playwellhealth.com

2. Information We Collect

PlayWell may collect information you voluntarily submit through our website forms, email, or other communications.

This may include:

League, Organizer, and Event Information:

• Organization or league name
• Contact information
• City or service area
• Event address, city, and ZIP code
• Sport or activity
• Age groups served
• Event name, date, time, and location
• Estimated athletes / participants
• Estimated families / attendees
• Number of fields or courts
• Requested PlayWell support
• Sponsor-funded support interest
• Existing event resources
• Setup and equipment needs
• Parking, loading, and emergency access notes
• Event point-of-contact information
• Recurrence or season information
• Messages, notes, or additional details voluntarily provided

Sponsor Information:

• Organization or company name
• Contact name, role, email, and phone number
• Sponsor type
• Sponsorship interests
• Preferred geography, sport, event type, or audience
• Messages, notes, or additional information you provide

Staff Interest Information:

• Name
• Email address
• Phone number
• City or area
• Role interest
• Relevant experience, credentials, or background
• Availability
• Professional license information, when provided or requested during applicant review
• First Aid certification information, when provided or requested during applicant review
• CPR/AED certification information, when provided or requested during applicant review
• Transportation confirmation
• Comfort working outdoor events
• Comfort working around youth and family events
• Messages, notes, or other information you provide

Technical Information:

When you visit our website, we may collect limited technical information such as browser type, device type, pages visited, referring website, and general usage data. This may occur through website hosting, analytics, or security tools.

PlayWell’s public website forms are not intended for submission of medical records, diagnoses, detailed health information, Social Security numbers, financial account information, or other highly sensitive personal information unless PlayWell specifically requests such information through an appropriate process.

3. How We Use Information

PlayWell may use collected information to:

• Review league, organizer, sponsor, staff, or event submissions
• Respond to inquiries
• Evaluate whether an organization, event, sponsor, or applicant is a fit for PlayWell
• Coordinate event review, readiness, staffing, and follow-up
• Manage sponsor interest, sponsor credits, and sponsor recaps
• Communicate about PlayWell services, opportunities, or partnerships
• Maintain internal records
• Improve website functionality, operations, and user experience
• Support safety, documentation, compliance, and operational quality
• Meet legal, contractual, or administrative obligations

4. How We Share Information

PlayWell does not sell personal information.

PlayWell may share information with trusted service providers or operational partners who help us operate the website, manage forms, process communications, store records, provide event support, or deliver PlayWell services.

These may include tools or providers used for:

• Website hosting
• Form submission management
• Airtable or database management
• Email and communication
• Payment processing
• Scheduling
• Contractor onboarding
• Legal, accounting, insurance, or administrative support

PlayWell may also share information when needed to:

• Coordinate event support with leagues, organizers, sponsors, facilities, or staff
• Respond to legal requests or comply with applicable law
• Protect PlayWell, event participants, partners, staff, or the public
• Prevent fraud, misuse, or unauthorized activity

5. Staff Applicant Information

If you submit interest in joining PlayWell as event-based staff, we may use your information to evaluate role fit, availability, background, and onboarding needs.

If selected for follow-up, PlayWell may request additional information such as a resume, professional license information, First Aid and CPR/AED certification documentation, or other information needed to verify qualifications for the selected role.

Submitting staff interest does not guarantee selection, onboarding, or event assignments.

6. Children's Privacy

PlayWell's website and forms are intended for adults, including league organizers, sponsors, staff applicants, parents, guardians, facilities, schools, and community partners.

PlayWell does not knowingly collect personal information directly from children under 13 through the website. If we learn that personal information from a child under 13 has been submitted directly to us without appropriate consent, we will take reasonable steps to delete it.

7. Event and Participant Information

PlayWell’s public website forms are intended primarily for organization, event, sponsor, applicant, and contact information and are not intended for submission of participant medical records or detailed health histories.

During delivery of PlayWell services, authorized PlayWell personnel may create limited operational documentation regarding observations, support provided, notifications made, escalation steps, or other event-related activity when appropriate. Such records are used for operational, safety, quality, compliance, and recordkeeping purposes and are handled separately from general website inquiries.

8. Data Retention

PlayWell retains information for as long as reasonably necessary to support our operations, respond to inquiries, manage relationships, document event activity, comply with legal or administrative obligations, resolve disputes, and improve services.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

PlayWell uses reasonable administrative, technical, and organizational measures to protect information submitted to us. However, no website, email system, database, or online service can guarantee complete security.

You should avoid submitting highly sensitive personal information through website forms unless specifically requested by PlayWell.

10. Your Choices

You may contact PlayWell to request that we update, correct, or delete certain information you have submitted, subject to legal, operational, contractual, or recordkeeping requirements.

You may also ask to stop receiving outreach emails from PlayWell by replying "unsubscribe" or contacting us at partnerships@playwellhealth.com.

11. Third-Party Links and Tools

Our website may contain links to third-party websites, services, or tools. PlayWell is not responsible for the privacy practices, content, or security of third-party websites or services.

12. Changes to This Privacy Policy

PlayWell may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or how PlayWell handles information, contact us at:

PlayWell
Email: partnerships@playwellhealth.com
Website: playwellhealth.com