Legal

Terms of Use

Last Updated: September 30, 2026

These Terms of Use govern access to and use of the PlayWell website, public forms, Readiness Assessment, public partner-opportunity experience, and related online services.

By using the PlayWell website or submitting information, you agree to these Terms of Use and acknowledge our Privacy Policy.

1. About PlayWell

PlayWell operates staffed wellness stations for sports and recreation and provides practical wellness resources and partnership pathways around active communities.

PlayWell Stations may include hydration and cooling, approved basic first aid within scope, wellness resources, recognition and escalation, and incident documentation.

PlayWell is a brand operated by Roundtable Consulting LLC.

Website: playwellhealth.com
Email: partnerships@playwellhealth.com

2. What PlayWell Is Not

PlayWell does not provide medical diagnosis, medical clearance, return-to-play decisions, emergency medical services, or care beyond the defined scope of an applicable PlayWell service. PlayWell is not EMS, a medical clinic, or an athletic-training replacement.

A PlayWell Station does not replace organizer, facility, legal, league, or governing-body requirements, including required emergency planning, safety planning, medical or safety coverage, participant supervision, or event management.

PlayWell personnel and approved assigned professionals operate only within their verified qualifications, assigned role, and the approved PlayWell scope.

3. Website and Online-Service Use

You may use the website to learn about PlayWell, submit Get Started or Contact forms, use the Readiness Assessment, browse public partner opportunities, and follow links to PlayWell OS for applicable applications, accounts, or other workflows.

You agree not to:

  • Submit false, misleading, or inaccurate information
  • Interfere with website functionality or security
  • Attempt unauthorized access to PlayWell systems or gated information
  • Upload malicious code, spam, or harmful content
  • Misrepresent your identity, organization, authority, or relationship to an activity
  • Attempt to identify or contact an anonymized host or organizer by circumventing marketplace controls, or otherwise misuse gated information
  • Violate applicable law or the rights of others

4. Form Submissions and Requests

Submitting a form or request does not guarantee approval, availability, funding, PlayWell Station support, partnership, account access, staffing selection, employment, or event assignment.

This applies to:

  • Get Started submissions
  • Contact submissions
  • Readiness Assessment submissions
  • PlayWell OS applications, account requests, or opportunity requests where available
  • Other website submissions

PlayWell may approve, decline, hold, or request additional information for any submission or request.

5. Readiness Assessment

The PlayWell Readiness Assessment is an informational, self-reported, organization-level snapshot based only on the answers provided. It is not a certification, safety grade, compliance review, medical assessment, or guarantee, and it does not confer any PlayWell status or approval.

Results may include resources and suggested next steps. They do not replace an organization's own policies, planning, insurance requirements, legal obligations, or the guidance of qualified professionals. Each organization remains responsible for its own requirements and decisions.

6. Station and Event Support

A request does not equal a confirmed PlayWell Station deployment. Before service, PlayWell must confirm the approved scope, location, timing, staffing or coverage, operational fit, access, and other applicable requirements.

The host, organizer, facility, league, school, or other responsible party remains responsible for overall event operation and supervision, required emergency and safety planning, required medical or safety coverage, permissions, and applicable rules.

Hosts and organizers are responsible for:

  • Providing accurate and timely activity information
  • Confirming location, setup, parking, loading, and access details
  • Maintaining appropriate participant supervision
  • Managing coaches, officials, volunteers, staff, and participants
  • Following applicable laws, facility policies, league rules, and safety requirements
  • Contacting emergency services when appropriate
  • Ensuring parents, guardians, or responsible adults are available when needed
  • Communicating material changes to PlayWell promptly

7. Partner Opportunities and Marketplace

Public partner listings may be anonymized and may include Potential Opportunities or prospective events that PlayWell is tracking. A listing does not mean host approval, advertising or media rights, sponsor availability, PlayWell deployment, endorsement, or booking.

Full details or actions may require PlayWell OS access, login, and appropriate authorization. Rights, availability, category or exclusivity terms, creative and production requirements, pricing, payment, and fulfillment are subject to PlayWell review and may be governed by separate written terms.

Partner interest or an opportunity request does not guarantee placement or approval. Public attendance and event-scale information may be estimated and does not guarantee impressions, reach, leads, or outcomes.

8. Community Access and Partner-Funded Support

Some eligible PlayWell activity may receive approved partner or Community Access support. Funding or access is not guaranteed. Community Access does not itself mean nonprofit status, a charitable contribution, or tax deductibility. Any separate sponsor or funder terms control the applicable arrangement.

9. Join the Team / Applications

Applications and role assessments may be handled through PlayWell OS. PlayWell-direct field roles are currently structured as event-based part-time employment opportunities; detailed eligibility, onboarding, pay, and employment terms are provided separately.

An application or role assessment does not guarantee selection, employment, onboarding, minimum hours, or assignments. Credentials or certifications do not expand PlayWell's approved service scope.

10. No Medical Advice / Wellness Resources

Information on the PlayWell website and in the Resource Locker is general educational and operational information. It is not medical advice, medical clearance, athletic-training advice, legal advice, or emergency guidance. Third-party or expert content may be linked or included with attribution or permission, as applicable, and remains subject to its own terms and context.

In an emergency, call 911 or contact the appropriate emergency services.

11. Accuracy of Information

You agree that information you submit to PlayWell is accurate, current, and complete to the best of your knowledge.

PlayWell is not responsible for delays, errors, missed communications, or operational issues caused by inaccurate, incomplete, outdated, or misleading information submitted through the website or related services.

12. Intellectual Property

The PlayWell name, logo, brand, website content, text, designs, graphics, materials, processes, and related materials are owned by or licensed to PlayWell.

You may not copy, reproduce, modify, distribute, or use PlayWell materials without prior written permission, except for ordinary website viewing or communication with PlayWell.

13. Third-Party Links and Services

PlayWell OS is a PlayWell system even when linked as a separate service or domain. The website may also link to third-party websites or services. PlayWell is not responsible for third-party websites, services, content, policies, security, or practices.

Use of third-party services may be governed by their own terms and privacy policies.

14. Limitation of Liability

To the fullest extent permitted by law, PlayWell is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from use of the website, online services, form submissions, communications, requests, partner opportunities, or reliance on website information.

PlayWell's website and online services are provided on an "as is" and "as available" basis.

Nothing in these Terms is intended to limit liability where prohibited by law.

15. No Guarantee of Availability

PlayWell may update, suspend, modify, or discontinue any part of the website, forms, services, or online tools at any time without notice.

PlayWell does not guarantee that the website or related online services will always be available, error-free, secure, or uninterrupted.

16. Changes to These Terms

PlayWell may update these Terms of Use from time to time. Updates will be posted on this page with a revised last-updated date.

Continued use of the website after changes are posted means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

18. Contact Us

If you have questions about these Terms, contact us at:

PlayWell
Email: partnerships@playwellhealth.com
Website: playwellhealth.com